INTRODUCTION
When you visit our website, we collect information about you in order to adapt and improve the content of the website. If you do not want us to collect information about you, you can simply delete your cookies and cease to use the website. Below we explain which information we collect, how it will be used and who will have access to it.
Cookies
The website uses cookies, i.e. small text files that are stored on your computer, mobile phone or similar for the purpose of recognising it, remembering your settings, collecting statistics and targeting advertisements. Cookies do not contain malicious software programs, including virus.
You can delete or block cookies. Read how here: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not work optimally and that there may be content that you cannot access.
PERSONAL INFORMATION
GENERAL
We only collect personal information that we need, and in such cases only to the extent that it is necessary or relevant for the business you conduct with iSay.
When collecting, processing and using your personal information we always make sure to comply with all relevant legal requirements.
We only keep your personal information if we are subject to a legal obligation to do so or as long as required for the purposes for which it was collected.
INFORMATION WE COLLECT
If you wish to purchase and receive our services we need to collect certain personal information in order to be able to complete the transaction and deliver our services to you.
We may collect information such as name, e-mail address, postal address, delivery address (if different from postal address), telephone number and payment information.
iSay collects and processes your personal information when you:
- Visit our website
- Subscribe to our newsletter
- Review our website
- Send queries, complaints or feedback
DATA CONTROLLER
The data controller for collecting, processing and using your personal information at www.i-say.dk is iSay, Rhodesiavej 9, DK-2770 Kastrup, CVR no. 34967105
LAWFUL BASIS AND PURPOSE OF PROCESSING
We collect your general contact information such as name and address in order to be able to deliver the product or service you have purchased from us. We collect your e-mail address in order to be able to send you an order confirmation and a delivery confirmation.
If, during your registration on our website, you have given us your consent, we will use your e-mail address to send newsletters. You can subscribe and unsubscribe to our newsletters at any time. All newsletters contain a link to unsubscribe. If the processing of your personal information is based on your consent, you may at any time revoke your consent.
Your information (except your e-mail address if you have given your consent to the processing of such e-mail address for the purpose of receiving quotes and offers) will be deleted five years after your receipt of your product or service.
OTHER RECIPIENTS OF PERSONAL INFORMATION
We do not sell your personal information to third parties and we do not transfer your personal information to third countries.
If you decide to review our website, your name and e-mail address will be transferred to the review site Trustpilot.
Our website is hosted by Simply.com who acts as our data processor. All personal information entered by you on our website will be stored at Simpy.com’s data centres.
We use external suppliers to be able to deliver our services in the best possible way. These external suppliers are data processors who sometimes process personal information in connection with the delivery of services to us. Our data processors only process personal information according to our instructions and legal requirements to data processors.
We have entered into agreements on data processing with our data processors which is our guarantee that they comply with applicable rules on the protection of your personal information.
YOUR RIGHTS
As the data subject, you have various rights that we must always comply with. You are entitled to request the following from us:
- To access and have your personal information rectified/changed
- To have your personal information deleted
You are also entitled to protest against the processing of your personal information and you are entitled to file a complaint to the relevant data authority.
If you wish us to cease or limit the processing of your personal information, please send your request to barbara@i-say.dk.
The website is owned and published by:
iSay v/Barbara Østergaard
Rhodesiavej 9
DK-2770 Kastrup
Phone: 22774438
E-mail: barbara@i-say.dk